Many hospitality businesses suffer from high levels of staff turnover and, during the peak summer months, may employ temporary staff to manage busy service periods. While this flexibility can be good for operators, it can also lead to related issues around staff misuse, theft or fraudulent activity.
Since the introduction of contactless payment over a decade ago there has been a progressive shift away from the use of cash across all sectors.
It has become more important than ever for the hospitality industry to tackle plastic pollution through significantly reducing the amount of plastic used. Astonishingly, 160 million tonnes of single use plastic is produced each year and customers expect businesses to take action.
The wedding of Prince Harry and Meghan Markle has been the hot topic for the past year and with the nation looking for somewhere to tune in or simply just to celebrate the big day, it’s vital for operators to maximise on this opportunity and put on a great experience for their customers.
Companies of all sizes across the hospitality sector are currently facing a wall of costs, well-publicised hikes to business rates, increasing employment and regulatory costs alongside Brexit-driven food price inflation.
With customers becoming increasingly tech-savvy they expect hospitality venues to offer different service solutions to suit their needs. By embracing mobile ordering, your staff can meet these expectations through using the latest technologies that improve the customer experience, along with boosting efficiency in your business.
