Casio has been in the electronic cash register business for over 40 years, launching its first product in 1976. So it’s fair to see we know a bit about the marketplace and the technology solutions that hospitality operators need to run better and more profitable businesses. If you’re thinking about upgrading your EPOS, here are 5 reasons why you should consider a new system:
Despite striving to consistently deliver the best customer experience, most hospitality business owners will most likely know how it feels to have received a negative review on TripAdvisor. The website boasts over 500 million reviews of dining, drinking and other leisure venues and attractions around the world – so at least you won’t be alone. If you have received a review of this nature, there are some essential tactics when it comes to responding.
It’s very tempting to sign-up to every one of the plethora of social media channels that claim to transform how you communicate with customers. Whether you want to cover all possible customer demographics, or simply like the look of those clickable icons along the bottom of your website home page, care should be taken not to adopt a scattergun approach.
