Casio has been in the electronic cash register business for over 40 years, launching its first product in 1976. So it’s fair to see we know a bit about the marketplace and the technology solutions that hospitality operators need to run better and more profitable businesses. If you’re thinking about upgrading your EPOS, here are 5 reasons why you should consider a new system:
1. REPORTING
With older EPOS systems you are limited with the amount of intelligence and insight on business performance that it provides, for example your best-selling drink or dish. With the latest EPOS systems, you can track this information and even drill down into the best performing team members and peak periods. This information helps shape future business decisions such as stock orders and rota scheduling. EPOS systems can produce real-time, itemised sales reports that can help reduce wastage as stock orders are based on more accurate data and customers purchases.
2. SECURITY
Upgraded EPOS systems offer different levels of access dependent on the level and seniority of staff. Supervisors can have access to void errors and mistakes, and perform a refund if a customer isn't happy; your general manager can have access to the entire system and functionality. Cashiers can have access to log in, open the till to take payment, and process orders. As a business owner this offers you peace of mind and leads to fewer errors and discrepancies.
3. COMPETITIVENESS
Hospitality businesses such as pubs, bars and restaurants are on the hunt for technology that provides a competitive edge and keep them one step ahead. There’s a real risk of being left with a system that doesn’t help your business grow and provide a great customer experience. When upgrading you should look for functionality that includes social media integration, mobile ordering, sophisticated reporting, integrated payment and customer loyalty solutions - all customisable for your business.
4. EASE OF USE
Modern EPOS systems should make it fast and easy for you to make day-to-day changes to menu items and pricing. If you invest in an upgraded solution that requires minimal staff training it should ultimately make your operation more efficient - resulting in happier employees, shorter queues and service time and more satisfied and loyal customers.
5. SCALABLE SOFTWARE
Your EPOS system must have the option of being customisable and adapting as your business grows. Casio solutions are all-in-one meaning the hardware and software complement each other, and can integrate a number of modules enabling you to pick and choose the features you need most. They can work across single and multiple sites, helping to future-proof your business and maintain that competitive advantage.
Thinking about upgrading? Out with the old, in with the new. You can request a demo of Casio’s V-R Series here!
